Privacy Policy

Cool Runnings Sportfishing Charters respects your privacy and is committed to protecting any personal information you share with us. This privacy policy explains what information we collect, how we use it, how we protect it, and your rights regarding your data.

Information We Collect

We collect personal information only when you choose to provide it to us. The primary source of personal data is our contact and booking form, which collects your name, phone number, email address, requested trip date, party size, and any notes about your trip. We do not require an account to view our website and we do not track individual users across the internet.

When you visit our website, our hosting provider automatically logs technical information such as your IP address, browser type, device type, referring URL, and pages visited. This information is used for site security, performance monitoring, and analytics.

How We Use Your Information

We use the information you provide through our booking form solely to respond to your charter request, confirm trip details, send you booking confirmations, and communicate with you about your trip. We may also use your email to follow up after a trip to ask for feedback or a review.

We do not sell, rent, or trade your personal information with third parties for marketing purposes. We do not add you to mailing lists without your consent. Aggregate, non-identifying analytics data may be used to improve our website and understand our visitor base.

How We Share Your Information

We share personal information only in limited circumstances: with service providers who help us operate the business (such as our hosting provider, email provider, and form processing service); when required by law, court order, or other legal process; and to protect the rights, property, or safety of our business, our customers, or others.

Data Retention

We retain contact form submissions for as long as necessary to provide our services and to comply with legal obligations. Booking records and communications are typically kept for at least three years for tax and operational purposes. You can request deletion of your information at any time by contacting us at coolrunningsfishing@gmail.com.

Your Rights

You have the right to access, correct, or delete the personal information we hold about you. You also have the right to object to or restrict certain processing of your data. If you are a resident of California, the European Union, or another jurisdiction with applicable privacy laws, you may have additional rights under the California Consumer Privacy Act (CCPA), General Data Protection Regulation (GDPR), or similar laws.

To exercise any of these rights, contact us at coolrunningsfishing@gmail.com or call 954-588-0578. We will respond to verifiable requests within a reasonable timeframe.

Data Security

We take reasonable technical and administrative measures to protect personal information from loss, theft, misuse, and unauthorized access. Our website uses HTTPS encryption for all data in transit. No method of transmission over the internet or electronic storage is one hundred percent secure, however, and we cannot guarantee absolute security.

Children's Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under thirteen years of age. If you believe we have inadvertently collected information from a child, please contact us so we can remove it.

Changes to This Policy

We may update this privacy policy from time to time. When we make material changes, we will update the date at the top of this policy and post a notice on our website. Continued use of our site after changes are posted constitutes acceptance of the updated policy.

Contact Us

For questions about this policy or our data practices, contact us by email at coolrunningsfishing@gmail.com or by phone at 954-588-0578.